Service Agreement

1-888-DUMPSTER, located at 495 Wood St., Oceanside, NY 11752 (hereinafter “Company”), agrees to provide waste removal services and required dumpster equipment (“Equipment”) to the customer (“Customer”) under the terms and conditions of this Service Agreement. This agreement, along with any related service documents, governs both residential and commercial service orders.

 

1. Acceptance and Contract Formation:

This transaction, including the Company’s Waste Removal Services, is contingent upon the Customer’s agreement to all terms and conditions herein and any additional terms in related service documents (e.g., quotations, proposals, service agreements, acknowledgments, invoices, collectively known as ‘Service Documents’). By ordering and accepting the Services, the Customer acknowledges having reviewed and agreed to this Service Agreement, creating a binding contract. This Service Agreement and the Service Documents together form the complete agreement between the Company and the Customer regarding the Services.

 

2. Ordering Process:

Orders for our services can be placed via phone or through our website, 1-888-DUMPSTER. Acceptance of orders is based on our ability to provide services through our network of subcontractors and vendors.

It is the Customer’s responsibility to initiate service commencement and arrange final Equipment pickup (as detailed in Section 3) by contacting us directly. Please note that telephone numbers on the Equipment are for third-party use and should not be used to contact 1-888-DUMPSTER.

 

3. Delivery, Pickup, and Relocation of Equipment:

We are committed to the timely delivery and pickup of Equipment. However, due to uncontrollable factors such as weather and traffic conditions, we cannot guarantee specific delivery times and are not liable for any related delays or damages.

It is the Customer’s responsibility to ensure sufficient space for delivery and retrieval and to keep the Equipment accessible at all times, free from obstructions like vehicles, construction materials, or natural barriers.

Failure to provide accessible conditions will result in a Dry-Run/Trip Fee of $300. This fee is subject to change based on additional costs.

Additionally, should you request to relocate the dumpster, an extra charge will be applied for this service.

Customers are also responsible for any third-party fees associated with Equipment movement. We reserve the right to retrieve the Equipment without notice in case of any agreement violations or as required by law.

 

4. Prices and Payment Terms:

Service Pricing:

Our service prices are designed to be competitive and transparent. While we list reference prices on our website, the final pricing for each service will be confirmed at the time of order placement. This ensures that you receive the most accurate and fair price based on your specific service requirements.

Payment Processing:

We accept payments via credit card for all our services. By providing your credit card information, you authorize 1-888-DUMPSTER to automatically charge your card for all applicable service fees, including, but not limited to:

• Late return charges
• Tonnage overage charges
• Dry run/trip fees
• Cancellation fees
• Fees for disposal of banned or mixed loads
• Charges for hazardous items
• Equipment damage repair costs

This authorization extends throughout the service period and remains in effect for up to 120 days post-service completion, covering any additional charges incurred during this time.

Detailed Fee Structure:

• Daily Rental Charges: $25 per day beyond the rental period as indicated at time of purchase.
• Tonnage Charges: $150 per ton (or 7.5¢ per pound) for weights exceeding the agreed limit. These charges account for additional landfill or third-party expenses.
• Dry Run/Trip Fee: A fee of $300 applies if we cannot perform a scheduled delivery or pickup due to accessibility or overloading issues. This fee compensates for the trip and is subject to change based on operational costs.
• Cancellation Fee: A $300 fee is charged for cancellations within 24 hours of the scheduled delivery to cover the allocated resources and scheduling.
• Mattresses and Box Springs: $100 per item due to special disposal requirements.
• Tires: $75 per item due to special disposal requirements.
• Hazardous Materials Fee: Charges for the disposal of prohibited items will vary. These items include but are not limited to batteries, paints, and refrigerants.

Please note that the fees listed above are subject to change based on local regulations and market conditions. For the most current pricing and a comprehensive list of all additional fees, including those for items not listed here, please contact our customer support team.

 

5. Cancellation and Cancellation Fees:

Once a service order is placed and accepted, it can only be canceled with the Company’s consent, which may be at our sole discretion. A cancellation fee of $300 will be charged if the cancellation is made within 24 hours of the scheduled delivery. This fee will be charged to the Customer’s credit card.

 

6. Permits and Legal Compliance:

The Customer is responsible for obtaining any necessary permits for the placement and use of the dumpster. Failure to secure required permits may lead to the removal of the dumpster without notice.

1-888-DUMPSTER may assist in obtaining these permits for an additional fee of $50. It is the Customer’s responsibility to ensure all legal and regulatory requirements are met for the use of the dumpster.

 

7. Weight Restrictions and Overloading:

The Customer is responsible for adhering to the weight limits of the Equipment and must not overload the dumpster beyond its edges or the marked line. Overfilled dumpsters, deemed unsafe for transport, will incur a dry run fee of $300. The Customer will be charged $150 per ton (7.5¢ / lb) over the weight limit, in addition to any landfill or third-party overage expenses. These fees and expenses will be charged to the Customer’s credit card on file.

It is the Customer’s responsibility to understand and comply with local laws governing weight limits.

 

8. Prohibited Materials and Compliance:

The Customer acknowledges that local, municipal, city, county, state, and federal laws and regulations prohibit storing certain hazardous items in the Equipment. Prohibited materials include, but are not limited to, tires, batteries, tree stumps, railroad ties, chemically treated lumber, paints, oils, asbestos, infectious waste, contaminated soils, inks, industrial drums, water heaters, fuels, adhesives, refrigerants, aerosols, and other hazardous substances.

The Customer agrees to use the Equipment only for non-hazardous general solid waste, construction debris, inert waste, recyclable materials, and specifically permitted waste categories as outlined below. Depositing prohibited materials in the Equipment is not allowed and will result in additional fees for each prohibited item disposed of.

Permitted Waste Categories and Specific Conditions:

1. Household Junk

• Description: This category includes a wide range of non-hazardous items from within the household.
• Permitted: Furniture (couches, chairs, tables), household items (decor, lamps, non-electronic toys), books, and appliances (refrigerators, washers, dryers, without hazardous fluids).
• Not Permitted: Hazardous waste (e.g., paints, chemicals, pesticides), Medical or biological waste, Flammable materials or explosives, or Asbestos-containing materials.

2. Construction Material

• Description: Materials resulting from the construction, remodeling, repair, and demolition of structures and roads.
• Permitted: Wood (lumber, plywood), sheetrock (drywall), siding, and construction-related appliances.
• Not Permitted: Hazardous waste such as paints, solvents, and chemicals, Asbestos-containing materials, Electrical fixtures containing hazardous substances like PCBs, Refrigerators, air conditioners, and other appliances not cleared of hazardous substances.

3. Yard Waste

• Description: Organic waste produced from the maintenance and modification of urban, suburban, and rural landscapes.
• Permitted: Grass clippings, soil, branches, trees, shrubs, and other vegetative material.
• Not Permitted:  Construction debris, such as lumber or roofing materials, Household trash or hazardous waste, or Plastic bags or non-organic materials mixed with yard waste.

4. Concrete

• Description: Only clean, uncontaminated concrete is accepted.
• Permitted: Clean concrete pieces without any attached metal, rebar, or mesh.
• Not Permitted: Dirt, bricks, stones, or any other type of debris mixed with the concrete.

5. Dirt

• Description: Clean, uncontaminated dirt or sand is accepted.
• Permitted: Pure, clean dirt, or sand suitable for fill or landscaping purposes.
• Not Permitted: Contaminated soil, concrete, bricks, masonry, or other types of debris.

6. Mixed Masonry

• Description: A mix of various construction materials, primarily masonry products.
• Permitted Materials: Brick, stone, concrete, and clean dirt
• Not Permitted: Wood, trash, yard waste, metal, or any non-masonry debris.
•  

The Customer must strictly adhere to these categorizations when filling the Equipment. Violation of these categorization guidelines will result in an additional $300 charge for sorting, as specific dumpsites for each material category will not accept loads if categories are violated.

The Customer retains title and liability for any prohibited materials and is responsible for complying with all applicable laws. Charges, costs, expenses, damages, legal fees, losses, fines, or penalties incurred due to the deposit, storage, or transportation of prohibited materials, or the violation of waste categorization in the Equipment, will be the Customer’s responsibility.

9. Indemnification:

The Customer agrees to indemnify, defend, and hold harmless 1-888-DUMPSTER and its partners, including officers, directors, employees, agents, parent companies, affiliates, subsidiaries, successors, subcontractors, vendors, and assigns, from any and all claims, losses, damages, liabilities, or expenses arising from or related to:

(a) Overweight expenses exceeding equipment limitations;

(b) Failure to obtain or maintain necessary permits;

(c) Use, storage, or deposit of prohibited materials in the Equipment;

(d) Loss or theft of the Equipment;

(e) Damage to or destruction of the Equipment during the rental period;

(f) Personal injury or property damage resulting from the use or possession of the Equipment;

(g) Damage to public or private property, including but not limited to lawns, sidewalks, curbs, fences, pavements, driveways, pavers, septic systems, irrigation, and underground utilities, caused by the Equipment.

1-888-DUMPSTER and its partners are not responsible for any such damage unless it arises from our direct negligence or misconduct.

The Customer is responsible for ensuring that their property can support the dimensions and weight of the dumpster and the delivery truck;

(h) Breach of these terms and conditions or any service documents;

(i) Fees, penalties, fines, or costs incurred by third parties in connection with the Equipment’s movement, placement, or use.

1-888-DUMPSTER and its partners are not liable for repairs unless a specific situation warrants a resolution agreed upon by all parties involved.